• Information We Collect

    At SPOSE CLIP, we collect personal information to ensure a smooth and efficient shopping experience. This information includes, but is not limited to:

    • Your Name: To personalize your shopping experience and ensure accurate delivery of products.
    • Contact Information: This includes your email address and phone number, which we use to communicate order confirmations, shipping details, and promotional offers.
    • Interactions with Us: Information on your browsing behavior, purchase history, and interactions with our website helps us improve our services and tailor our communications.
    • Billing or Purchase Information: We collect details necessary for processing payments, ensuring the security and accuracy of your transactions.
  • Purpose of Collecting Information

    We collect your personal information for several key purposes:

    • Order Fulfillment: To process and ship your orders accurately, ensuring you receive your purchased goods in a timely manner.
    • Customer Communication: We use your contact details to send you important updates about your order status, shipping notifications, and any issues that may arise during the fulfillment process.
    • Promotional Offers: Occasionally, we may send emails about new products, special promotions, or other news that might interest you. You can opt out of these communications at any time.

    While providing this information is optional, it is necessary for completing transactions and ensuring that you receive the full benefits of our services. Without your name, email address, and home address, we cannot send email confirmations or deliver your purchased goods.

  • Data Security

    We take your privacy seriously and have implemented stringent security measures to protect your personal information:

    • Encryption: All personal data is stored in encrypted files, adding an extra layer of protection against unauthorized access.
    • Restricted Access: Only authorized staff members have access to your personal information, ensuring that your data is handled responsibly and securely.
    • Data Minimization: We collect only the information necessary for processing your orders and communications, reducing the risk associated with data storage.

    Our commitment to data security ensures that your information is protected from unauthorized access, disclosure, or misuse.

  • Your Rights and Access to Information

    You have specific rights regarding your personal information, including:

    • Access: You can request a copy of any personal data we hold about you. This transparency ensures you are fully aware of the information we store.
    • Correction: If you believe that any of the information we hold is incorrect or outdated, you have the right to request a correction. Accurate data helps us provide better services and maintain effective communication.

    To exercise these rights, please contact us at sales@sposeclip.co.nz. We are committed to responding promptly and ensuring your data is accurate and up-to-date.